Effective date: September 2026
This policy covers the monthly Reclaim subscription (Starter, Growth, Pro, or a custom Industrial plan) billed through our checkout, powered by Stripe. It does not cover payments your own customers make to you through your connected Stripe or QuickBooks account — those are your transactions, not ours, and Reclaim never holds that money.
There is no setup fee. You are only ever billed the plan price shown at signup.
If you signed up on a 7-day free trial, you can cancel any time before the trial ends and you will not be charged at all. If you don't cancel, your card is charged the plan price starting on day 8, and the terms below apply going forward.
Reclaim bills monthly, in advance, with no long-term contract. You can cancel at any time by emailing lincoln@missedcallkiller.com. Cancellation stops future billing — it takes effect at the end of your current paid month, and you keep access through the end of that period. We don't provide partial refunds for the unused portion of a month you've already paid for.
If you believe you were charged incorrectly — billed twice, charged after you canceled, or charged the wrong plan price — email lincoln@missedcallkiller.com within 30 days of the charge and we'll review and correct it, including a refund if the charge was our mistake.
Questions about billing or this policy can be sent to lincoln@missedcallkiller.com.